A. Introduction
These terms and conditions regulate the scope of rights and obligations regarding your access to and use of the website www.gofitactive.com. By visiting our website, you accept and agree to be bound by the terms and conditions intended for the use of our website. Furthermore, you also agree to any changes, additions, and/or changes to the terms and conditions, which are an inseparable part, as implemented from time to time by us.
Terms and conditions can be changed, added, and/or updated periodically, and we will post any changes, additions, and/or updates on our website. The amended and updated terms and conditions will become effective once published on our website. We recommend that you periodically check and re-read the terms and conditions, because any changes, additions, and/or updates will be made without prior notification. By continuing to access and use our website, you hereby express your agreement to any changes, additions, and/or updates to the terms and conditions that apply from time to time.
B. Use of Data and Information
Our website allows us to store your personal information, whether you share it when registering and/or placing an order on our website or personal information that we obtain automatically when you access our website. We will use some or all of the data and information submitted by you for the following:
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- Process all forms of requests and transactions made through our website.
- Developing the services provided through our website as part of our efforts to increase your security and comfort.
- Communicate with you to help, serve, complete transactions, or resolve problems experienced by you.
- Conduct reviews and checks for suspicious activity or violations in the use of our website.
- We are committed to safeguarding your personal information, consisting of your name, telephone number, email, and transaction data that we obtain from our business operations.
C. Product Availability
Every product on www.gofitactive.com is available as long as it is not marked “Sold Out.” If the product is sold out or out of stock, and if it has been restocked, you can request to receive an email notification when the product is available. You can also follow Instagram @gofitid to receive information about the contents of events, workout classes, and promotions. We will always keep our system working well to provide you with better service. If you accidentally order an item that is out of stock, it will be canceled, and you will be notified via email, SMS, WhatsApp, or telephone. If your product has been canceled and you have already paid, you will be given the option to choose another product or a 100% refund.
D. Purchase terms
There are no refunds for this purchase. We will not refund or credit any partially used or unused activity unless you provide us with credible evidence to prove that you were billed incorrectly or other circumstances on a “case-by-case” basis, as we may determine in our discretion the only and absolute.
E. Payment Terms
Payment must be made within a maximum of 2 hours after the buyer orders goods at www.gofitactive.com (checkout). If the buyer has not made payment within the stated time, the transaction will be canceled automatically, and the goods will be returned to the system. We accept payments via transfer to Bank BCA, Mandiri, BNI, BRI, Permata, Credit Card, OVO, Dana, and Linkaja. Once we receive your payment, we will confirm your payment. Once we confirm your payment, we will send your order the next day.
F. Order Status
You can check the status of your order by clicking Order History on the account page.
